Event Operations Manager - Mary Maes

Event Operations Manager

• Location: Mary Mae`s, Brisbane Powerhouse
• Position: Event Operations Manager
• Type: Full-Time

Mary Mae’s, a newly renovated and highly regarded waterfront venue in Brisbane, is searching for a passionate and experienced Event Operations Manager to lead our front-of-house service team. As we approach our biggest and most exciting summer yet, we need someone who can manage daily venue operations and oversee all our spectacular events, including group bookings, cocktail parties, corporate gatherings, and weddings.

Why Join Us?

• Dynamic Work Environment: No two days are the same as you help build a venue to be proud of.
• Supportive Team: Collaborate closely with a successful and professional team.
• Career Growth: Opportunities for advancement within the highly regarded TWG hospitality group.
• Perks: Enjoy great staff discounts on food and beverage across the entire group.
• Work-Life Balance: With only 3 nights open a week, you’ll have a great work-life balance.
• Competitive Package: An attractive remuneration package awaits the right candidate.

Your Role:

• Deliver exceptional client and guest experiences across diverse events and daily operations.
• Lead and manage a team of hospitality superstars.
• Oversee event operations from setup to pack down.
• Collaborate with the sales manager, kitchen, and venue manager.
• Be a hands-on, guest-obsessed leader who motivates your team to provide memorable guest experiences.
• Drive revenue by running shifts and exceeding guest expectations.
• Support and inspire a vibrant and energetic team.

About You:

• Extensive hospitality experience, from coffee to cocktails, with a strong background in venue and events management.
• Proven leadership skills with the ability to motivate and mentor a diverse team.
• Detail-oriented, organized, and excellent in time management and administration.
• Exceptional verbal communication and customer service skills.
• Flexible availability, including nights and weekends.
• A minimum of two years in a similar role.
• A can-do attitude and passion for the industry.
• Valid RSA

Availability:
Must be available to work evenings, weekends, public holidays, and school holidays as required by business demands.