Event Sales & Operations Manager - Mary Maes
Job No:
TWG2760
Location:
New Farm
Event Sales & Operations Manager
Mary Mae’s Bar & Kitchen
Location: New Farm, Brisbane
About the Venue
Nestled between New Farm Park and the Brisbane Powerhouse, Mary Mae’s is a vibrant venue with stunning river views, loved by locals, tourists, and corporate clients alike. Whether it's casual dining, social gatherings, celebrations, or private events, Mary Mae’s is the perfect setting for memorable experiences.
As part of the Trippas White Group, a national hospitality leader managing iconic venues across Australia, Mary Mae’s offers plenty of opportunities for growth and career progression.
About the Role
We are seeking a dynamic and experienced Event Sales & Operations Manager to join our passionate team. This is a full-time salaried role focused on managing event inquiries, planning and delivering exceptional events.
You’ll be the main point of contact for clients, managing reservations, inbound groups, and private events—from initial inquiries to final execution. This role combines administrative precision, key events operational execution and a keen focus on client satisfaction, requiring experience in event management, coordination, and financial reporting.
What We Offer:
- Career Development: Access to training programs and progression pathways within a national group.
- Discounts: Enjoy benefits at all Trippas White Group venues across Australia.
- Generous Compensation: Competitive salary package plus Sales Incentive Plan.
- Work-Life Balance: Stable roster with a focus on achieving balance.
- Supportive Environment: Central head office support
Your Responsibilities Will Include:
- Managing events and reservation inquiries, bookings, and guest communication.
- Coordinating all aspects of events from initial inquiry to final execution.
- Ensuring seamless communication with kitchen, floor teams, and management.
- Delivering financial reporting related to events.
- Training and mentoring event staff to deliver exceptional guest experiences.
- Supporting the wider venue team during peak times and contributing to ticketed events.
Skills and Experience We’re Looking For:
- Strong Communication Skills: Confidence in verbal, written, and phone communication, with a professional and friendly tone.
- Organizational Excellence: Proven ability to manage time, prioritize tasks, and attention to details.
- Customer Service Focus: Eagerness to meet guest needs and respond quickly to inquiries.
- Team Player: Flexible and collaborative, with a willingness to support other departments.
- Technical Proficiency: Skilled in Microsoft Office and quick to learn systems.
- Autonomous and Transparent: Strong work ethic and a commitment to honesty and professionalism.
- Event Expertise: Experience in event coordination and financial reporting is essential.
Why Join Mary Mae’s?
If you’re passionate about events and want to grow within a supportive team that values creativity and excellence, this is the role for you. Join us and be part of a venue that’s at the heart of Brisbane’s vibrant dining and events scene!
TWG is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.